Q. Is it more expensive to pre-book a licensed private hire car than to get a metered taxi at the Airport?
A. No, in fact it is probably up to 40% cheaper than taking a metered Taxi at the Airport

Q. How do I find my driver?
A. He or she will be waiting in front of the Airport information desk as you exit the border control section in to Arrivals Hall with your name on a ‘Meet and Greet’ placard.

Q. Will I incur any extra charges if my plane is delayed or cancelled by the airline?
A. No, as we will track your flight landing time we will be aware of any delays or cancellations and we will dispatch our driver according to the new landing tim.

Q. Why is the fare always £5 more when picking up from the Airport?
A. Due to strict security at Britsh Airports drivers are not permitted to leave vehicles unattended outside the terminals, the £5 covers short term parking charges whilst the driver awaits you in the Arrivals Hall.

Q. Is Your Company licensed and fully insured?
A. Yes, We are fully licensed by the Public Carriage Office. All our vehicles are fully insured for hire and reward

Q. Can I get an online quote?
A. Yes, Just enter your pick up and drop off details and the size of vehicle required on the ‘Instant Online Quote’ form

Q. What do I do if I don’t know the postcode?
A. Please click "email me a Quote" fill in as many details as you can and we will email your quotation to your inbox.

Q. What happens after I have made an online booking?
A. We review your request and send you an email confirming the booking with a booking confirmation number.

Q. What happens if I haven’t received confirmation and my transfer is imminent?
A. Please call 02032395606 and we will deal with your booking as quickly as possible.

Q. Do you operate anytime of day or night?
A. Yes as all bookings are pre booked we provide a 24hr service.

Q. Can I smoke in the car?
A. No. we operate a strict non smoking policy in all our vehicles

Q. How do I pay for my Taxi transfer?
A. We accept cash to the driver (secured with a credit or debit card to ensure we have valid pick up), PayPal, and all major credit cards, with the exception of Amex and Diners.


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